TELUS covers economy flights with one piece of checked luggage, hotel, transportation to and from your home airport, the shuttle service to/from/within Vancouver, and food and beverages that are part of the official program. Expenses incurred while in transit are subject to TELUS' travel expense policy. Personal expenses, including things like more than one piece of checked luggage, after-dinner drinks or a taxi from the Vancouver airport when a shuttle was available, will not be reimbursed.

Given the volume of attendees, and our commitment to managing resources responsibly, business class tickets are not permitted, and our corporate travel partner will be arranging economy travel for attendees.

Please contact your business unit prime: TBS.SalesSummit@telus.com TAC.SalesSummit@telus.com TH.SalesSummit@telus.com TD.SalesSummit@telus.com

If your request is URGENT (ie. if you're currently at the airport or are scheduled to fly within 24 hours), please contact the dedicated emergency line at xx.

Yes, we have included one checked bag with your airfare. Any additional checked bags are at your expense.

Most attendees are on group flight bookings which have assigned seats. To confirm whether this is the case for your ticket, please see your itinerary for your booking reference and check with the airline directly. 

Once your registration has been submitted, Corporate Traveller will reach out to discuss your travel details within five business days. If you have not been contacted within five business days, please contact your business unit prime.

Attendance is by invitation only and is reserved for select team members in TELUS Communications and Global Platform Businesses, as well as TELUS leadership and event sponsors. Invitations are non-transferable.

If you already have a commitment that will prevent you from attending, please fill out this form.

Sales Summit is an amazing opportunity to connect with your peers across business units, align on strategy for the upcoming year, learn from incredible guest speakers, and celebrate our success. Your presence is mandatory unless there is a significant reason that prevents you from attending.

Virtual participation is not available at this time. 

Registration will open within the coming weeks and a detailed agenda will be shared in the new year. 

Please contact your business unit prime.

Yes. If you plan to extend your trip for personal reasons, please indicate this at the time of registration, including any additional hotel nights you require. TELUS can arrange the extended hotel stay on your behalf, but you’ll need to provide a personal credit card and are responsible for any additional costs related to your personal travel. If no extension is indicated during registration, your hotel will only be reserved for your approved Summit dates.

The dress code for Sales Summit is business casual. 

Any required pre-work (if applicable) will be shared closer to the event.

At this time, we are at full capacity and unable to accommodate these requests. If you have an extenuating circumstance or business-impacting request, please contact your business unit prime.

If you are no longer able to attend, please advise your BU prime and email telus2027@getvfairs.io as soon as possible to cancel your registration.

Team members will be staying at one of seven hotel properties: Fairmont Waterfront, Fairmont Hotel Vancouver, Fairmont Pacific Rim, Sheraton Wall Centre, Hyatt Regency Vancouver, Pan Pacific Hotel and Marriott Pinnacle. 

Check-in is at 4 pm, and check out is at 11 am. When you arrive at the airport in Vancouver you will receive a personalized luggage tag that indicates your name and the hotel you are staying at. If you arrive at your hotel before 4 pm, your luggage will be stored and delivered to your room when it’s ready.

Unfortunately, we cannot accommodate requests to change hotels. We have selected some of the best hotels in Vancouver to host team members and are confident you’ll be pleased with your accommodations.

We will have a continuous shuttle running from each of these hotels to the Vancouver Convention Centre.

 Alternatively, Fairmont Hotel Vancouver is a 12-15 minute walk to the Vancouver Convention Centre, and the Sheraton Wall Centre is a 20 minute walk to the Vancouver Convention Centre. Please refer to Google maps for directions.

Yes - if your leader has approved to extend your stay for business purposes, the TELUS Sales Summit Events team will book your accommodations for the additional approved travel dates.

Shuttles will be arranged to/from the Vancouver Airport (YVR) on approved travel dates.

If you're extending your stay for business reasons, please refer to TELUS' travel expense policy or speak with your BU prime. If you're extending your stay for personal reasons, you will be responsible for securing and covering the cost of transportation to/from the Vancouver airport.

Team members are expected to travel on the pre-arranged shuttle buses. If you miss any of the scheduled shuttles, you will be responsible for securing and covering the cost of transportation to/from the Vancouver airport.

If you are based in the Vancouver area, please consider taking public transportation. If that’s not possible, park at your hotel or one of the nearby pay parking lots. Parking expenses during the Sales Summit will be reimbursed. Please consider carpooling when possible. 

For other questions related to parking, please refer to TELUS' travel expense policy or speak to your BU prime. 

TELUS will coordinate flights and hotel bookings on your behalf once registration opens. Please do NOT make your own travel or hotel arrangements.

We’ll provide specific arrival and departure dates based on your region when registration launches. In general, the program runs from February 3-5. Pre-approved travel dates will be clearly outlined.

Depending on your citizenship, you may need a visa or other official travel documentation to enter Canada. It is your responsibility to review the requirements and obtain a visa or other travel documentation. Please visit apply.joinsherpa.com/travel-restrictions for specifics and reach out to your business unit prime if you require any support.

Yes - this can be charged back to your home cost centre. 

Please contact your business unit prime.