As Vice President of B2B Strategy and Enablement, Mike leverages over 26 years of comprehensive experience in B2B strategy development and implementation, beginning with small businesses and startups before joining TELUS in 2011. His role encompasses leading integrated B2B strategy initiatives across TELUS Business Solutions (TBS), TELUS Agriculture & Consumer Goods (TAC), and TELUS Health (TH). Over the past 7 years, he's had the exciting opportunity to champion TBS' return to robust growth while crafting and executing breakthrough strategic frameworks that have revitalized both TAC and TH.

LinkedIn: Michael Law

Navin Arora oversees TELUS’ global B2B business, providing connectivity, data, technology and health solutions that empower businesses, organizations, and people to thrive in a digital world. Leading a global portfolio of over 20,000 team members, he’s responsible for four key divisions: TELUS Business Solutions, TELUS Health, TELUS Agriculture & Consumer Goods, and TELUS Partner Solutions.

Since joining TELUS in 1999, Navin has guided teams through multiple eras of change and growth, played a crucial role in steering major transformations, and driven industry-leading business growth, customer loyalty, and operational excellence. Based in Calgary, he plays an active role in advancing the city’s future, proudly serving as Board Chair of Calgary Economic Development and as a member of the Business Council of Alberta.

LinkedIn: Navin Arora

Tobias Dengel joined the TELUS Digital team in January 2023, with the acquisition of WillowTree. Today, he leads TELUS Digital Solutions, a premium digital experience partner for the entire customer journey offering clients end-to-end solutions, including strategy consulting, experience design, enterprise applications, digital marketing, business process modernization and data & generative AI. 

Tobias started his career in digital media at AOL, holding a variety of leadership roles, including General Manager of AOL, Local and Vice President of AOL International, based in London. Following AOL, Tobias co-founded Leads.com, a pioneering search agency that was acquired by Web.com in 2005. In 2009, Tobias co-founded WillowTree, unifying the often disparate disciplines of strategy, design and engineering to partner with clients to meet their ambitious digital transformation goals. He grew the company from a few people passionate about the emerging Apple store ecosystem to a globally distributed team of more than 1,100 craftspeople.  

Tobias is the author of the Wall Street Journal best seller “Sound of the Future” about the impending age of voice powered AI. He holds a BSE in Finance (Wharton) and a BSE in Systems Engineering, both from the University of Pennsylvania.

Tobias lives in Charlottesville, Virginia, with his wife and four children. There, he serves on the Thomas Jefferson Foundation Board, which manages Monticello in Charlottesville, as well as on the Board of WillowTree.

LinkedIn: Tobias Dengel

Jodi Baxter brings over 20 years of telecommunications experience and a proven track record of leading through transformation and disruption. As VP of AI, Wireless, and IoT at TELUS, she leads a dynamic team driving digital transformation across IoT platforms, enabling businesses to harness the power of data and 5G technology.

Under Jodi's leadership, TELUS' IoT Connectivity business achieved a remarkable turnaround—transforming from third-place market share to industry-leading position within just three years. Her team now supports over 2 million connected devices, delivering enhanced reliability, security, and data privacy to organizations worldwide.

A recognized leader in emerging technologies, Jodi serves on the Canadian Telecom Summit (CTS) advisory board and previously sat on the Leadership Council for IoT North 2022. She has been honored with TELUS' CHLOE Emerging Leader award (2013) and Leadership Excellence award (2021) for her commitment to innovation, diversity, equity and inclusion.

Jodi holds a Bachelor of Commerce from the University of Alberta and an MBA from the University of Victoria.

Maddy leads the Customer Experience Excellence (CEE) team at TELUS Agriculture and Consumer Goods (TAC). The CEE team is dedicated to managing the entire customer support journey including implementation and support, while promoting operational excellence and a customer-centric approach throughout the value chain. With extensive international experience, Maddy joined TELUS in 2016 after holding various progressive roles at GSK in Europe and North America. At TELUS, she has taken on a variety of roles, consistently showcasing her passion and commitment to team culture, enhancing the customer experience and positioning the business for long-term global success. She is also a proud graduate of the TELUS MBA program.

As TELUS’ Chief Social Innovation, Communications & Brand Officer with more than 30 years of telecommunications experience and communications expertise, Jill Schnarr leads its Corporate Citizenship & Communications team. At the helm of communications, public relations, brand marketing, sponsorship, public policy, sustainability and community investment, Jill brings TELUS’ social purpose to life to drive social change, leveraging TELUS’ world-leading technology and compassion to enable remarkable human outcomes. A gifted storyteller, Jill has significantly influenced, built upon and safeguarded TELUS’ reputation as a global technology leader, fostering strong, positive relationships with customers and Canadians and enabling TELUS to be one of Canada’s most valuable and trusted brands.

Mohamed El-Demerdash brings over 25 years of global healthcare technology leadership to his role as President of TELUS Health. Prior to joining TELUS, he spent 27 years at GE HealthCare, where he held a series of senior leadership positions across technology innovation, commercial operations and global market expansion.

In his current role as President of TELUS Health, Mohamed leads a global team of nearly 7,000 team members who are on a mission to leverage our world-leading technology innovation to improve the health and wellbeing of individuals around the world. His passion for improving global health outcomes – shaped by his diverse international experiences – is what led him to TELUS Health and its holistic approach to primary and preventive health and wellbeing. By integrating advanced healthcare technology with comprehensive employee support services, he is focused on scaling TELUS Health’s innovative digital health platforms that empower healthcare professionals, employers and governments to deliver personalized care efficiently, expanding access for all, and driving innovation that enhances care and wellbeing worldwide.

Prior to this, Mohamed led GE HealthCare’s service business across the U.S. and Canada. Under his leadership, the business delivered sustained profitable growth and introduced transformative operational solutions that improved efficiency and care delivery for large hospital networks.

Earlier in his career, Mohamed served as Chief Technology Officer for GE HealthCare’s MRI business, where he led global R&D teams in launching award-winning innovations. These included the industry-first air coil technology – recognized as Best New Radiology Device – and the first FDA-approved AI-based deep learning reconstruction for MRI.

A seasoned international executive, Mohamed has lived and worked across Africa, the Middle East, India, Turkey, Russia and Southeast Asia. He successfully established new operations and go-to-market strategies in multiple regions, managing both direct and indirect commercial channels.

He holds advanced degrees in Engineering Management from Marquette University and is widely recognized for his ability to lead cultural transformation, build high-performance teams, and translate vision into scalable impact.

LinkedIn: Mohamed El-Demerdash

Jamie joined TELUS Digital in January 2023 as a part of WillowTree’s acquisition of Dynamit, which she was a part of since 2009. Jamie has over 15 years of experience leading, scaling, and restructuring digital services teams in consultancies. She currently leads the TELUS Digital Solutions global delivery practice, a cross-functional team of 5,000 researchers, software engineers, designers, client service leads, growth marketing experts, and AI innovators operating in multiple regions around the globe. The Delivery team supports its clients through research, consulting, and design and build services– frequently helping our clients to reimagine digital experiences and realize digital transformations at scale to better serve their customers and employees and drive bottom line impact.

Jamie is a results-driven leader with experience scaling teams through multiple acquisitions. Her accomplishments include 2500% topline growth by orienting teams to deliver client business value and implementing rigorous metrics tracking and management, while maintaining a 70 client NPS. In her current role, she designed and implemented a new operating model, including the development of practice area strategies with associated staffing models, interaction models, and account planning. She has deep expertise in aligning people and business strategies to client engagements, including highly complex end-to-end digital programs that help clients create exceptional experiences for their employees and customers.

Jamie holds a degree in Communications & Public Relations from Ohio Northern University and has previously held leadership roles in public sector organizations focused on economic growth and development.

Carl is the Founder and CEO of Virtue Compass Inc., an organization dedicated to helping leaders and organizations optimize their energy and align it with their intentions. His work is grounded in a powerful truth: when the quality, focus, and expression of our energy are misaligned, even the most capable leaders underperform. By blending modern science with ancient wisdom, Carl helps leaders create meaningful, sustainable impact—starting from the inside out.

Before founding Virtue Compass, Carl spent nearly 30 years with PwC Canada, where he served in senior executive leadership roles and as an equity partner. He led some of PwC’s largest national and global client teams and became known not only for performance, but for his belief in the power of positive influence. He also pioneered PwC’s enhanced Emotional Intelligence offering, helping leaders build the capacity to cope, thrive, and lead effectively amid increasing complexity and pressure.

Carl is a Certified Optimize Coach and served as PwC Canada’s National Partner Coaching Leader. He has contributed extensively to leadership development, coaching, and inclusion initiatives, including being a founding member of PwC Canada’s Charitable Foundation and its Women in Leadership programs. In recognition of his exceptional leadership and service, Carl was named a Fellow Chartered Professional Accountant—one of the highest honours in our profession.

A sought-after keynote speaker and facilitator, Carl has traveled globally, working with organizations across sectors to support culture change, leadership development, and emotional intelligence. His book, The Biology of Leadership, has been recognized by Forbes as a must-read for leaders seeking greater effectiveness.

LinkedIn: Carl Oxholm

As SVP & President of TELUS Agriculture & Consumer Goods, Chris leads a growing global team across six continents dedicated to advancing sustainable food systems and consumer goods production through innovative digital solutions and data insights. As a global technology leader, TELUS Agriculture & Consumer Goods provides integrated solutions that help businesses make smarter, data-driven decisions to improve their efficiency, sustainability and profitability. Chris and his team work with diverse customers in over 60 countries across the value chain, including consumer goods manufacturers, agriculture producers and retailers, and feedlot operators, to optimize processes and minimize waste and environmental impact.

Since joining TELUS in 2000, Chris has held executive positions in operations, product management, process improvement and systems delivery. He holds a bachelor’s degree in English from the University of Calgary and an MBA from Athabasca University.

A strong supporter of TELUS’ commitment to “give where we live”, Chris serves as the Vice-Chair of the TELUS Manitoba and Saskatchewan Community Board, and he is a member of the University of Calgary Haskayne Business Technology Management Industry Advisory Committee. He previously served as Executive Sponsor of the Calgary Chapter of the TELUS Connections Women’s Network.

LinkedIn: Chris Terris

Dave Richardson is the Senior Vice-president of TELUS Business Customer Experience (BCX). He leads a global operations team of 4,500 who are dedicated to delivering exceptional support, solution delivery, and assurance experiences for business customers of all sizes. Dave is a passionate advocate for TELUS' social purpose and commitment to the Canadian business community. As a lifelong learner, he inspires his team to pursue everyday innovation and prioritize their physical and mental well-being. Outside of work, he enjoys outdoor adventures such as mountain biking and skiing with his wife, Lisa, and their two children.

LinkedIn: Dave Richardson

As Senior Vice-president, Enterprise & Public Business, Greg leads a national team dedicated to helping some of Canada's largest organizations and government entities solve complex business challenges, accelerate their digital transformation, and create lasting competitive advantage through connectivity and intelligent technology solutions.

An integral part of the TELUS team for more than 25 years, Greg's journey began in sales, where he quickly learned that the best solutions come from truly understanding customer needs. That foundation shaped every role that followed, from Vice-president of Commercial Sales and National Specialty Sales, including IoT, Cyber Security, and Managed IT capabilities, to Senior Vice-president of Employer Solutions for TELUS Health, where he led a global team driving market leadership across physical and mental wellbeing solutions. 

Greg's leadership approach is grounded in the understanding that great strategy and engaged teams go hand in hand, and brings this to life through a focus on collaboration, coaching and performance development.

Based in Calgary, Alberta, Greg is passionate about giving back to his community, and currently serves as a Governor at Hockey Calgary and Hockey Alberta, where he contributes his time and expertise to support the development of young athletes and promote the sport within the community.

LinkedIn: Greg McCallum

Jamie joined TELUS Digital in January 2023 as a part of WillowTree’s acquisition of Dynamit, which she was a part of since 2009. Jamie has over 15 years of experience leading, scaling, and restructuring digital services teams in consultancies. She currently leads the TELUS Digital Solutions global delivery practice, a cross-functional team of 5,000 researchers, software engineers, designers, client service leads, growth marketing experts, and AI innovators operating in multiple regions around the globe. The Delivery team supports its clients through research, consulting, and design and build services– frequently helping our clients to reimagine digital experiences and realize digital transformations at scale to better serve their customers and employees and drive bottom line impact.

Jamie is a results-driven leader with experience scaling teams through multiple acquisitions. Her accomplishments include 2500% topline growth by orienting teams to deliver client business value and implementing rigorous metrics tracking and management, while maintaining a 70 client NPS. In her current role, she designed and implemented a new operating model, including the development of practice area strategies with associated staffing models, interaction models, and account planning. She has deep expertise in aligning people and business strategies to client engagements, including highly complex end-to-end digital programs that help clients create exceptional experiences for their employees and customers.

Jamie holds a degree in Communications & Public Relations from Ohio Northern University and has previously held leadership roles in public sector organizations focused on economic growth and development.

As the Senior Vice-president & President of Small & Medium Business and Mid-market at TELUS Business, Katherine leads a passionate team who leverage TELUS’ world-leading networks and technology to help owners, leaders and teams thrive in a digital world. 

Katherine is a results and culture-driven leader with two decades of experience leading large-scale business teams in the telecommunications industry. Driven by purpose and values, Katherine has an impressive and proven track record of repeatedly driving results in all the ways that matter - profitable growth, customer loyalty, cultural excellence, high-performing teams, talent growth and development, and leading through change.

LinkedIn Profile

Mohamed El-Demerdash brings over 25 years of global healthcare technology leadership to his role as President of TELUS Health. Prior to joining TELUS, he spent 27 years at GE HealthCare, where he held a series of senior leadership positions across technology innovation, commercial operations and global market expansion.

In his current role as President of TELUS Health, Mohamed leads a global team of nearly 7,000 team members who are on a mission to leverage our world-leading technology innovation to improve the health and wellbeing of individuals around the world. His passion for improving global health outcomes – shaped by his diverse international experiences – is what led him to TELUS Health and its holistic approach to primary and preventive health and wellbeing. By integrating advanced healthcare technology with comprehensive employee support services, he is focused on scaling TELUS Health’s innovative digital health platforms that empower healthcare professionals, employers and governments to deliver personalized care efficiently, expanding access for all, and driving innovation that enhances care and wellbeing worldwide.

Prior to this, Mohamed led GE HealthCare’s service business across the U.S. and Canada. Under his leadership, the business delivered sustained profitable growth and introduced transformative operational solutions that improved efficiency and care delivery for large hospital networks.

Earlier in his career, Mohamed served as Chief Technology Officer for GE HealthCare’s MRI business, where he led global R&D teams in launching award-winning innovations. These included the industry-first air coil technology – recognized as Best New Radiology Device – and the first FDA-approved AI-based deep learning reconstruction for MRI.

A seasoned international executive, Mohamed has lived and worked across Africa, the Middle East, India, Turkey, Russia and Southeast Asia. He successfully established new operations and go-to-market strategies in multiple regions, managing both direct and indirect commercial channels.

He holds advanced degrees in Engineering Management from Marquette University and is widely recognized for his ability to lead cultural transformation, build high-performance teams, and translate vision into scalable impact.

LinkedIn: Mohamed El-Demerdash